There aren’t that many options left at this stage, and you will have to go through the hassle of the reset. On the other hand, if the issue persists and the frame won’t connect to the mobile, then you just have to reset the frame. If the unit starts working with the new mobile device, then you’ll know for sure that the issue was with the mobile Bluetooth. So, just grab a different phone or borrow one from your family members and then connect Bluetooth to your smart device.Ĭhanging the mobile device will also give you more perspective on the main cause behind this issue. There is no harm in trying to connect the Aura Frame with the Wi-Fi by using a different phone, as once the unit is added to Wi-Fi, you will be able to use it with the connected smart application. The possibility exists that you’re running into Bluetooth issues because of the mobile device. Similarly, you need to upgrade to the latest version if you’ve not updated the application in a while. It will only take a second, and you can open up the Aura app information to access storage options.įrom the storage options, just click on remove stored cache, and you won’t have to worry about application bugs anymore. So, there is no harm in resetting the application and refreshing the connection by clearing the app data. It is not that uncommon for application bugs to create this issue with the frame not connecting to Bluetooth. All that you gotta do is to keep track of these key points, and you will have a good chance to fix the frame. Otherwise, you will just be overcomplicating the situation for yourself and the system will not respond favorably to your input. So, try to consider all other factors that can play into the same error. You can’t always blame the frame when the response from the device is suboptimal. However, the issue might even be with the application itself. Hopefully, you won’t have to spend more time on additional troubleshooting steps. Once the unit has fully booted up, you can go through the configurations one more time and use the four-digit code on the screen to pair up the Bluetooth with your mobile device. So, completely remove power from the smart frame and then wait for around 30 seconds before you power it up again. Minor connectivity issues like these are pretty common, and it is simply a better idea to power cycle your frame before resetting the device or reinstalling the mobile application. Other than that, there are no complex steps involved, and going with Aura smart application should address this complication in no time.Ī few customers also pointed out that you just have to restart the frame when it doesn’t connect to Bluetooth. If the app location permissions are indeed disabled, you can click on the slider to toggle them on. So, you need to browse to the device settings, open up application configurations, and browse to the Aura frame smart application to check the permissions. Sometimes, it is the app permissions that have been disabled through the mobile settings. This will help address the connectivity compilations, and your Aura Frame should work with Bluetooth if there aren’t any specific issues with the device. The fix to this situation is as simple as turning off the Bluetooth and then turning on the location features before you turn the Bluetooth on again. Most of the time, Bluetooth is not working because location features have been disabled on the mobile device. So, before you get to the factory reset, try to follow through with some of these solutions, and hopefully, you won’t have to spend much time fixing the frame. If you’re lucky, this will just be a minor bug that can be fixed rather easily by power cycling the frame. Unfortunately, many users claim that the frame won’t connect to Bluetooth, and owners have been unable to set up their Aura frames because of this complication. To connect your Aura Frame with Wi-Fi, you have to first set it up with Bluetooth and then match the Wi-Fi credentials to configure the frame. Otherwise, you will remain stuck in these complications and the rose from the unit will be suboptimal to say the least. However, you’re not left with many options and will have to go through this hassle. The hassle that comes with connecting these smart devices can be pretty annoying at times. So, if you have a bit of budget to spend on a new smart device, just try some brands like Aura. It will help you bring the family closer as new pictures will get transferred and updated to the frame with the touch of a button. The utility of this device spans beyond the basic smart controls. This is the best gift that you can give to your parents or grandparents. Digital frames have started to dominate this market and you’ll find more and more people relying on these frames to reminisce about their past years.
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